|Website Name||Lucky Red Casino|
|US Players Accepted||Yes|
|Bonus Information||400% Welcome Bonus up to $4000|
|Payment Methods Accepted||Neteller, Check, Wire Transfer, Credit and Debit Card, ECOcard|
|Maximum Deposit||Varies depending on player class and deposit method from $1000 up to $5000|
|Max Withdraw||$5.000 per week depending on player class.|
|Withdraw Time||Up to 5 business days after approval|
|Live Chat Support||Yes|
|Downloadable Software||Yes – Download Lucky Red Casino|
For a casino that has a myriad of diverse games from slots to table, Lucky Red Casinos is a winner. They are based in the United Kingdom since 2004 and registered with the Kahnawake Gaming Commission. With over 120 games to choice from, there will be tons of action. Players can enjoy a plethora of features including bonuses, promotions, and loyalty program. Customer support is a detail offered with several options for reaching them around the clock. The software and security are industry leading so players can rest assured that play is fair.
The preview game link whisk gamers to a page with a picture of each one available. Categories are table games and slots with tables leading the way. There are 19 to choose from including the classics Baccarat, Blackjack, and Texas Hold’em. More of the variations in poker include the Caribbean series with Draw, Hold’Em, and Stud Poker. Newer installments such as Face Up 21, Match Play 21, Super 21, and War offer variety. Popular Pai Gow Poker, and Pontoon can also be enjoyed as well as the Vegas Three Card Rummy. European Blackjack is an option for players who want to take a break from the traditional one. Video poker and specialty games are other highlights with new games showcased at the bottom of the screen.
Bonuses and Promotions
Luckyred.com went all out with one thing in mind to pamper casino visitors, and make them a loyal guest. For starters, a welcome bonus of 400 percent with no limits on cash out is enough to download software. As more of an incentive there is a 400 percent bonus with the original deposit, which translates a $100 into $500. Players can expect a different bonus available to them daily. Simply enter the code for the specific day and adhere to the details listed after clicking the terms link to earn the promotion. Mondays are 25 percent cash back day with 65 percent coming from unlimited slots play. One of the conditions is slots have to be non-progressive. Tuesdays are another slots promotion except this time it is 70 percent with a five times reload option.
Wednesdays have a maximum of $1000 bonus cash for all games. Thursdays have a promotion based on the amount of deposits. For example, $200 dollars or more get a 75 percent bonus, while anything under this amount is at 65 percent. This promotion is awarded for all the casino games. Fridays are 77 percent day with a max bonus pay out of $777 for all slots played throughout the day. Saturdays are for slots games with five spins on the new Triple Twister machine. Up to 65 percent is awarded with winnings. Sundays have a code called NONSTOP, because it represents a 70 percent unlimited bonus for both slots and table games. This casino is serious about taking care of loyal customers and huge pay outs.
With the generous promotion and bonus program at Lucky Red Casino, the VIP and Loyalty Program is gravy. There is no typical VIP with levels or promotions in the same set-up as other casinos. However, a built-in comp system has been created that calculates and tracks amounts earned. It basically assigns comp points based on the game and amount of cash paid. One comp point equals ten currency units that are wagered. Players can receive cash back for comp points by accessing my account link.
Once there, the current available balance is displayed. Redemption to the cash balance in the currency your account was signed up with is instantly made. For example, if US dollars or the Euro was used, then the redemption will be in those currencies. The rate of redemption is 100 comp points is worth one unit or one dollar or one Euro again based on the original account currency. At this point, players can continue in the action where they left off.
Customer Support and Banking
Just like the promotions, bonuses, and loyalty incentives, customer support and banking was developed to take care of the player. There are several convenient ways to reach the team at Lucky Red Casino. A dedicated toll free number, email, fax, and live instant chat. Of course, snail mail is also available. Around the clock support is for technical issues; however, to reach the cashier with questions or concern, guests will need to reach them during United Kingdom business hours. They do ask for a 24 hours turnaround for the email response. In the meantime, players are encouraged to call or chat. Any disputes are handled electronically through partner CDS (Central Disputes System).
Banking has been set-up for easy access with deposits and withdrawals. There is a process of verification paperwork that has to be faxed before any funding can proceed. After that, Visa, NETELLER, Skrill, ECO Cards, and MasteCard are the options for funding accounts. Withdrawals can use these same methods with additions of wire transfers, and courier checks. There are maximums and minimums for deposits and withdrawals based on the instrument used, although, deposits have the same amount. Deposits are $35 for the initial minimum funding amount with maximums being $1,000. All monies are available instantly for play.
Withdrawals have a different set of criteria based on the method being used for the request. For example, minimum amounts for ECO Card, Skrill, and NETeller is $20, while bank transfers and courier checks are $350. Wire transfers have a minimum of $300, and credit cards are $50. Maximum withdrawal amounts for the majority of instruments used is $5,001 except for courier check, which is $2,500. As for timeframes for receipt of cash outs, ECO Card, Skrill, and NETeller are instant. Bank and wire transfers take five days, while courier checks and credit cards are four days.
Software and Security
Lucky Red Casino uses the cutting edge technology of RTG (Real Time Gaming) with all their games. This means an agile and responsive gaming experience with low-effort involved. Windows and Mac operating systems are compatible with the download taking less than two minutes. Players only have to download the software once. For players who do not want to download, the instant play feature is an option. However, instant play does not have access to the full-range of games in the inventory. In addition, the quality for speed, sound and graphics will not be the same.
Security is a top priority at this casino in regards to play, funding instruments and other personal information. They use the SSL connection for secure access, which is certified through Verisign the Secure Server Certification Authority. Fair gaming is considered to be a security issue for Lucky Red Casino to protect the reputation built over the years. A process known as (RNG) Random Number Generator has been implemented and certified through affiliate partner CDS Certified so players feel secure with each winning results.